From registration to payout — find everything you need to know about using YesBet, all in one place.
Click any category below to jump straight to the relevant questions and answers.
Account creation, login, password reset, and KYC verification.
All questions related to bKash, Nagad, and Rocket deposits and withdrawals.
Welcome bonus, cashback, free bets & VIP program.
Sports Betting, live betting, odds, and casino games.
Account security, data privacy, and fraud prevention.
Deposit limits, Self Exclusion, and gambling addiction resources.
Try different keywords or contact our support team directly.
What you need to register at YesBet:
Registration is completely free and takes just 3 minutes. For more details, Registration page View.
You must be at least 18 years old to register on YesBet — this is a legal requirement. Your date of birth is collected during registration, and your age will be verified through your National ID or passport as part of the KYC process.
No. Under YesBet's terms, each person may only hold one account. If multiple accounts are detected, both may be suspended and the balances forfeited.
Click the "Forgot Password?" link on the login page. Enter your registered mobile number. You'll receive a 6-digit OTP. Use it to set a new password. The whole process takes just 2–3 minutes. For further assistance, Login Page View.
For KYC verification, one of the following documents is required:
KYC verification is typically completed within 24–48 hours. Large withdrawals are not possible without completing KYC.
After 5 consecutive incorrect password attempts, your account will be temporarily locked for 15 minutes. Try again after the lockout period. If the issue persists, email support@yesbet.wine or reach us via live chat.
Yes. To close your account, send a request to support@yesbet.wine. Alternatively, Responsible Gaming You can use the Self Exclusion option from the section. Make sure to withdraw any existing balance before closing your account.
YesBet currently supports the following payment methods:
The fastest and most convenient method is bKash or Nagad. For more details, Payments Page View.
Deposit: Minimum ৳200 (bKash/Nagad), maximum ৳5,00,000 per transaction.
Withdrawal: Minimum ৳500 (bKash/Nagad), maximum ৳2,00,000 per transaction.
KYC verification is mandatory for large withdrawals.
Processing times vary by payment method:
Missing KYC verification may delay the process.
Wait 30 minutes first — delays are sometimes caused by network issues. If the problem persists:
Our team will resolve your issue within 2 hours.
Yes, you can cancel a withdrawal while it is in "Pending" status. Go to your transaction history and click the "Cancel" button next to the relevant request. Once the status changes to "Processing", cancellation is no longer possible.
YesBet charges no fees on deposits. Withdrawals are generally free, though the payment provider (such as bKash or Nagad) may apply their own charges. A nominal processing fee may apply to bank transfers.
YesBet supports USDT (TRC20 and ERC20 networks). For crypto deposits, a unique wallet address will be generated from your account. Send USDT to that address and your balance will be credited after confirmation. Minimum deposit is 20 USDT.
Contact us via live chat immediately, before the withdrawal is processed. Cancellation is possible before processing begins — once sent, reversals are very difficult. Always double-check the account number before submitting a withdrawal.
Deposit limit (daily): Maximum ৳5,00,000 (across all methods combined).
Withdrawal Limit (Daily): Maximum ৳5,00,000.
Higher limits apply for VIP members. To lower your own limit, Responsible Gaming Use the settings.
After your first deposit as a new member, the 100% welcome bonus is credited to your account automatically. Deposit a minimum of ৳200 to qualify — the bonus goes up to ৳10,000. A 10x wagering requirement applies before the bonus can be withdrawn. To learn more Rewards Page View.
A wagering requirement refers to the number of times you must bet your bonus amount before you can withdraw it. For example, a ৳1,000 bonus with a 10x requirement means you need to place a total of ৳10,000 in bets. Both winning and losing bets count toward the wagering total.
Cashback is paid weekly on net losses. Regular members receive up to 5% and VIP members up to 15%. It's credited to your account automatically every Monday, and cashback generally comes with no wagering requirements.
When you have a free bet, a "Use Free Bet" option will appear on your betting slip. The original stake is not returned with winnings — you only receive the net profit. Free bets are typically valid for 7 days.
Refer a friend to YesBet and earn a ৳500 referral bonus once they make their first deposit. Your friend also gets an extra 10% bonus. Find your referral code in your account settings.
VIP points accumulate automatically as you bet on YesBet. There are 5 tiers: Bronze → Silver → Gold → Platinum → Diamond. Higher tiers unlock greater cashback, faster withdrawals, and a dedicated account manager. For details, Rewards page View.
Bonus validity varies: the welcome bonus is valid for 30 days, the weekly reload bonus for 7 days, and free bets for 7 days. If the wagering requirement is not met within the validity period, the bonus will be forfeited.
Enter your promo code in the "Referral/Promo Code" field on the last step of registration. If you're already registered, enter it in the promo code field on the deposit page. The bonus will be credited to your account immediately after your deposit.
Sports currently available for betting on YesBet: cricket (IPL, BPL, ODI, T20), football (Premier League, La Liga, Champions League), badminton, kabaddi, tennis, basketball, volleyball, and more. For details, Sports Betting Page View.
Live betting, or in-play betting, means placing bets on a match while it's in progress, with odds updating in real time based on how the game unfolds. Decisions typically need to be made quickly. Sports Betting Page View live match listings.
YesBet uses decimal odds. To calculate your winnings: Stake × Odds = Total Return. Example: ৳1,000 × 2.50 = ৳2,500 total return (net profit ৳1,500). To learn more, Betting Tips page View.
If a match is abandoned or postponed, all bets on that match are voided and stakes are fully refunded. Refunds are typically processed within 24 hours. However, if at least 90% of the match has been played, the result may still be considered valid.
Yes. YesBet supports Accumulator (parlay) bets — you can add up to 15 events in a single slip. Win all of them and your winnings are multiplied by the combined odds. Lose even one and the entire bet is lost.
Bet limits vary by casino game. Most slots start from a minimum of ৳10. Live table games such as baccarat and roulette have a minimum of ৳50. You can view the bet limits for each game on the Live Casino page. Games page View.
After logging in, go to the "Betting History" or "My Bets" section in your profile menu. There you'll find full details of all active, won, and lost bets. You can also filter by date and sport.
Once a bet is confirmed, it generally cannot be changed. However, if the "Cash Out" feature is available, you can close your bet before the match ends and secure a partial profit. Cash Out is not available on all bets or all matches.
Yes. YesBet uses 256-bit SSL encryption — the same technology used by banks. Your personal information, payment details, and betting history are fully encrypted. We comply with GDPR. For details, Privacy Policy Read.
Go to Profile Settings → Security → and enable "Two-Factor Authentication". You'll receive an OTP on your mobile each time you log in. With 2FA active, your account stays protected even if your password is compromised.
YesBet's only official domain: yesbet.wine. Any other domain may be fraudulent. If you receive a suspicious link or message, report it to support@yesbet.wine. We will never ask for your password or payment details via SMS.
Act immediately: (1) change your password, (2) log out of all devices, (3) notify us at support@yesbet.wine. We will temporarily lock your account and investigate. Report any unauthorized transactions right away.
Go to Profile Settings → Security → "Active Sessions". You can see which devices are currently logged in. If you spot an unrecognised device, use the "Log Out of All Devices" button.
No. We do not sell or share your personal information. However, we may be required to disclose certain data to regulatory authorities under legal obligations. Payment gateways handle limited information solely for payment processing. For more details Privacy Policy Read.
Yes. YesBet holds an international gaming licence and is GamCare certified. We follow responsible gaming policies, and our systems undergo regular third-party security audits. To learn more, About Us Visit the page.
Go to Profile → Responsible Gaming → "Deposit Limit". Set a daily, weekly, or monthly limit. Decreases take effect immediately; increases require a 72-hour waiting period. For more details, Responsible Gaming page View.
Self Exclusion means voluntarily stopping yourself from betting. You can block your account for anywhere from 6 months to permanently. Once activated, it cannot be reversed. Enable it via Profile → Responsible Gaming, or email support@yesbet.wine.
A cooling-off period can be set for 1, 3, 7, 14, 30, or 42 days. During this time, betting and deposits will be suspended, though you can still withdraw your existing balance. The period cannot be cancelled once activated.
Start by emailing support@yesbet.wine — we'll help you set up self-exclusion and other tools. Visit our Responsible Gaming page for a self-assessment quiz and detailed guide.
Never share your YesBet account with a minor. If you stay logged in on a shared device, make sure your account is protected with a password. Report any suspicious account activity to support immediately.
A Reality Check is a pop-up reminder that appears at set intervals to show you how long you've been playing and how much you've spent. Go to Profile → Responsible Gaming to set reminders at 15, 30, 60, or 120 minutes.
Register for free in just 3 minutes. Get a 100% welcome bonus on your first deposit and bet on everything from cricket to football.