Betting should be enjoyable — and we want to keep it that way. At YesBet, our responsible gaming programme is built with every member's mental and financial well-being in mind.
YesBet is more than just a betting platform — it's a community of half a million people. The well-being of every member matters to us, which is why responsible gaming has been a core part of our values from the very beginning.
Many people in Bangladesh enjoy betting as a form of entertainment — and that's completely fine. However, for a small number of people it can develop into an addiction. Helping those individuals is our responsibility.
We believe — Betting is entertainment, not a source of income. This belief is the foundation of all our responsible gaming tools and policies.
YesBet is certified by the international organisation GamCare. Our responsible gaming programme meets internationally recognised standards.
These responsible gaming tools are available free of charge on every YesBet account.
Set your own daily, weekly, or monthly maximum deposit limit. Limits take effect immediately.
Set a limit on how much you can lose within a given period. Once the limit is reached, betting will be stopped automatically.
Set a limit on how long you play in one sitting. Your session will end automatically once the time is up.
At set intervals, you'll receive pop-up reminders showing how long you've been playing and how much you've spent.
Take a break for 1 day to 6 weeks. All betting and deposits are completely paused during your cooling-off period.
Option to close your account for anywhere from 6 months to permanently. Once in effect, this decision cannot be reversed.
Activating YesBet's responsible gaming tools is quick and easy. Just a few simple steps and your protections will be in place.
On YesBet Log In and click on your profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" option.
Deposit limit, loss limit, session time — choose whichever you need and set your limits.
Settings take effect immediately upon saving. Reductions apply instantly, while increases may require a 24–72 hour waiting period.
If you have trouble setting up any tool, our support team is available via support@yesbet.wine or live chat.
Learn how each responsible gaming tool works in detail.
You decide the maximum amount you can deposit within any given time period.
Set a loss limit — once reached, betting will be automatically paused.
This tool is designed for taking a temporary break — giving you the space to clear your head and reconsider.
If you feel betting is becoming a serious problem, use this tool to exclude yourself for an extended period.
If you notice the following signs, it's time to take them seriously. They may be early indicators of addiction.
Reach us at support@yesbet.wine or via live chat. We're here to help you with whatever you need.
Review what's happened with your account over the past 12 months.
Follow these guidelines and betting will always stay fun.
Set aside a fixed amount for betting at the start of each month. Once that budget is gone, stop betting for the rest of the month.
Losing is a normal part of betting. Before you place a bet, mentally prepare yourself for the possibility that you may lose that money.
Don't bet blindly. Research the teams, players, and conditions before making any decision.
Whether your favourite team wins or loses, don't let emotion drive your bets. Always make decisions with a clear head.
Avoid long, uninterrupted betting sessions. Take at least a 15-minute break every hour.
Very high odds usually mean very low probability. Don't let big numbers tempt you into poor decisions.
After a big win, don't stake it all again right away. Withdraw some or set it aside.
Avoid betting altogether when you are drunk or drowsy.
Don't think of betting as a source of income. Treat it as entertainment — like buying a movie ticket.
There's so much more to life than betting. Spend quality time with family and friends.
The questions our members ask most often.
No, activating self-exclusion does not mean you lose the funds in your account. You can withdraw your existing balance at any time. However, no new deposits or bets will be permitted during the exclusion period.
Yes, decreasing a limit takes effect immediately. However, increasing a limit requires a 72-hour (3-day) waiting period. This rule is in place to protect you from impulsive decisions.
During a cooling-off or self-exclusion period, no bonus offers or promotional communications will be sent to your account. Your account remains completely inactive throughout.
Start by having an open, honest conversation with them — approach it with empathy, not judgment. If you need further support, contact us at support@yesbet.wine and we'll help guide you through the next steps.
Yes, all of YesBet's responsible gaming tools — Deposit Limit, Loss Limit, Session Limit, Reality Check, Cooling-Off, and Self-Exclusion — are completely free to use. There are no charges whatsoever.
No — once your self-exclusion period ends, your account is not reactivated automatically. You'll need to contact our customer support directly to request reactivation. This gives you one more chance to reflect before returning.
Join YesBet and activate our responsible gaming tools from day one. Our goal is to keep your betting experience enjoyable, safe, and in control — always.