Here you'll find a clear explanation of how your personal information is collected, stored, and protected at YesBet. We believe transparency is the best form of security.
Get a quick overview of the key points before reading the full policy.
YesBet will never sell your personal information to third parties. Your data is used solely to improve our services.
Every transaction and data transfer is secured with bank-grade 256-bit SSL encryption.
You have the full right to view, correct, or delete your data. Submit a request at any time.
YesBet fully complies with international GDPR and data protection regulations. Your rights are protected.
All cookies except essential ones are used only with your consent. You can update your cookie preferences at any time.
If there are any significant changes to the Privacy Policy, you will be notified in advance directly via email or SMS.
This Privacy Policy ("Policy") describes how the YesBet platform collects, uses, stores, and protects your personal information. By using the YesBet website or mobile platform, you agree to this Policy.
We are trusted by millions of users across Bangladesh — and maintaining that trust requires complete transparency about how we handle your data. That's why this policy is written in plain language that anyone can understand.
YesBet complies with the international General Data Protection Regulation (GDPR) and all applicable local laws. Our Data Protection Officer is available to answer any questions you may have.
This policy applies to all YesBet services — including the website, mobile platform, live chat, and email communications.
YesBet collects only the data that is strictly necessary — we never ask for information we don't need. The types of data we collect are described below.
At registration, we collect:
To facilitate transactions, we collect the following:
The following is collected automatically to help improve the platform:
| Data Type | Mandatory | Optional | Automatic |
|---|---|---|---|
| Identity Information | Yes | — | — |
| Contact Information | Yes | — | — |
| Payment Information | Yes | — | — |
| IP & Device | — | — | Yes |
| Cookie Data | — | Partial | Partial |
| Marketing Preferences | — | Yes | — |
YesBet uses your data only for specific, legitimate purposes — never beyond what is strictly necessary.
You can opt out of marketing emails or SMS at any time — simply update your Account Settings or contact us at support@yesbet.wine.
YesBet uses industry-leading technology and practices to safeguard your data. Security is our top priority.
All data is stored with 256-bit AES encryption. Transfers are secured using TLS 1.3 protocol.
Enable 2FA — secure your login with an SMS or app code for an extra layer of account protection.
Our servers and network are monitored around the clock by a dedicated security expert team.
Penetration testing by independent third-party security experts at least twice a year.
In the event of a data breach, we will notify the relevant regulatory authority within 72 hours and inform all directly affected members by email.
YesBet does not retain data longer than necessary. Once the retention period expires, your information is securely deleted.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Requirements |
| Transaction History | 7 Years | AML Regulations |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Customer Support Logs | 3 Years | Service Improvement |
| Marketing Data | Until Consent is Withdrawn | Your Choice |
| Cookie Data | 30 days – 2 years | Varies by cookie type |
| Server Logs | 90 Days | Security Analysis |
Once the retention period expires, data is automatically deleted or anonymised using secure methods.
You have full control over your personal data. Under GDPR, YesBet grants you the following rights:
You have the right to know what data we hold about you. All information will be provided within 30 days of your request.
You have the right to correct any inaccurate or outdated information. Requests will be resolved within 15 days.
The right to have your data deleted under certain conditions, except where retention is required by law.
The right to download your data in JSON or CSV format. Requests will be fulfilled within 7 days.
The right to object to the use of your data for specific purposes — particularly marketing communications.
The right to request a temporary pause on the processing of your data under certain circumstances.
To exercise any of your privacy rights, email us at privacy@yesbet.wine. We will respond within 30 days.
YesBet uses several types of cookies — small text files stored in your browser that help our platform run smoothly and more effectively.
You can also manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
YesBet strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.
Age is verified at registration and reconfirmed during the KYC process. If we are informed that a minor's data has been collected by mistake, we will delete it immediately and close the account.
If you believe a child or someone you know is using YesBet, please contact us immediately at support@yesbet.wine.
YesBet's servers may be located in various countries, which means your data could be transferred internationally. However, we ensure that robust security measures are maintained at all times.
For international transfers, we:
YesBet may update this Privacy Policy as needed. For any significant changes, we will:
If you do not agree to the updated policy, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.
For any questions or concerns regarding our Privacy Policy, please reach out to our Data Protection Team.
This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions as of that date.
Your personal data is completely safe with YesBet. With 256-bit SSL, a GDPR-compliant policy, and 24/7 Bangla Support, we've got you covered. Register today and get a 100% bonus on your first deposit.